1. Introduction
MediMatch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SMS-based Medicare guidance service.
2. Information We Collect
To provide personalized Medicare guidance, we collect:
- Contact Information: Phone number for SMS communication
- Personal Information: Name, date of birth, ZIP code
- Medicare Information: Medicare Part A/B enrollment dates, current coverage
- Health Information: Current medications, healthcare providers, coverage priorities
- Communication Data: Text messages exchanged with our service
3. How We Use Your Information
We use your information to:
- Provide personalized Medicare guidance and recommendations
- Connect you with licensed Medicare brokers
- Respond to your questions about Medicare
- Schedule calls with our broker team
- Improve our service
4. Information Sharing
We share your information with:
- Licensed Brokers: To provide personalized Medicare guidance
- Service Providers: Third parties that help operate our service (e.g., SMS providers)
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of SMS communications by replying STOP
8. SMS Communications
By texting MediMatch, you consent to receive SMS messages related to Medicare guidance. Message and data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for help.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Privacy: emily@sidenerdapps.com
MediMatch / broker inquiries: ashleycorr@mfsva.com (Ashley Corr, primary contact)
Side Nerd Apps
Charlottesville, VA